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New York’s attorney general says SiriusXM’s annoying cancellation process is actually illegal

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Taco
Posts: 606
Joined: Sun Aug 21, 2022 9:55 am

New York’s attorney general says SiriusXM’s annoying cancellation process is actually illegal

Post by Taco » Thu Dec 21, 2023 1:59 pm

It's about time a government entity took note of SXM's dirty cancellation practices. Now hopefully something comes of it.

https://www.msn.com/en-us/money/other/n ... 7d5d&ei=16


Woe to you, oh earth and sea
For the Devil sends the beast with wrath
Because he knows the time is short
Let him who hath understanding reckon the number of the beast
For it is a human number
Its number is six hundred and sixty-six

km1125
Posts: 3617
Joined: Thu Mar 14, 2019 3:09 pm

Re: New York’s attorney general says SiriusXM’s annoying cancellation process is actually illegal

Post by km1125 » Thu Dec 21, 2023 3:41 pm

It should not be any harder, nor take any longer, to "disconnect" from any subscription service than it does to initiate service.

Taco
Posts: 606
Joined: Sun Aug 21, 2022 9:55 am

Re: New York’s attorney general says SiriusXM’s annoying cancellation process is actually illegal

Post by Taco » Thu Dec 21, 2023 10:40 pm

You can unsubscribe very easily through all streaming services like MLB TV, Hulu, Disney Plus, Paramount Plus, and so many more. But with these guys you have to waste several minutes of your time before they cancel. Their retention department is relentless.
Woe to you, oh earth and sea
For the Devil sends the beast with wrath
Because he knows the time is short
Let him who hath understanding reckon the number of the beast
For it is a human number
Its number is six hundred and sixty-six

Taco
Posts: 606
Joined: Sun Aug 21, 2022 9:55 am

Re: New York’s attorney general says SiriusXM’s annoying cancellation process is actually illegal

Post by Taco » Sun Dec 31, 2023 10:20 am

Attorney General James also seeks disgorgement, penalties, and costs, and to require SiriusXM to implement a simple and easy-to-use cancellation process.
Hopefully this lawsuit goes somewhere. I dream of the day of hassle-free cancellations!

https://ag.ny.gov/press-release/2023/at ... s-unwanted
Woe to you, oh earth and sea
For the Devil sends the beast with wrath
Because he knows the time is short
Let him who hath understanding reckon the number of the beast
For it is a human number
Its number is six hundred and sixty-six

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